Refund policy

Return and Refund Policy

Effective Date: 18 August 2026

At Continental Takeaways, we want our customers to be satisfied with their orders. If there is a problem with your order, please contact us as soon as possible.

Returns and Refunds

• If you receive the wrong item, a missing item, or an item that is not in acceptable condition, please contact us promptly so that we can investigate and assist you.
• Refunds or replacements will be considered on a case-by-case basis.
• Where a refund is approved, the refund method and processing time may depend on the original payment method.
• We cannot guarantee refunds for orders where the issue is caused by incorrect customer information, such as an incorrect delivery address or order details.

How to Contact Us

For all return, refund, or order-related queries, please contact Continental Takeaways on WhatsApp at 082 216 5595.

When contacting us, please provide your order details and briefly explain the issue so that we can assist you as quickly as possible.

WhatsApp: 082 216 5595